Hello,
I received my order for tire chains yesterday. I very much appreciate your
very courteous, knowledgeable customer service, prompt order handling and
quality product. Once the chains had arrived, I much appreciated the
advisement of your sales rep to select these chains over my original
choice, after some discussion. These will be a better choice for our
intended use.
I discovered TCR by doing a Google search for Tractor tire chains. This
followed after a period of time watching ebay auctions where individuals
were spending quite close to new chain prices for used chains, when they
were available. I began this search within the past couple months with a
limited knowledge of the various types of tractor chains available, their
specific applications and cost. In conclusion, of the many websites I
visited, yours was the most informative and easily usable. Other chain
company’s 110% price match guarantees aside, I found your prices
consistently and noticeably better. To me this represents a company that
is offering a decent value in the forefront rather than higher prices with
a price guarantee (for those actually search it out) to secure sales. I'd
sooner trade with a company that offers the square deal up front than
those with again in this case, noticeably higher initial prices with a
catch up guarantee.
We've used chains for years all essentially that came with equipment we
purchased. The high quality of your product is readily apparent. These
will give us years of service.
I thank you again and will certainly recommend you to others looking to
purchase chains as the top pick after all my research, by far.
Thank you again. I am very pleased with the entire scope of our
transaction and your product.
God bless, truly
Bart S. Casterlin.
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